Options excédentaires

La réduction de franchise ou la franchise nulle, disponibles dans les succursales participantes, sont des couvertures facultatives qui réduisent davantage l'excès standard.

réduit l’excès standard. Veuillez cliquer ici pour obtenir plus de renseignements.

Les succursales Avis acceptent les cartes de crédit Avis, American Express, MasterCard et Visa. Au début de votre location, une carte de crédit physique ou une carte de débit doit être présentée au début de la location. Votre carte doit indiquer votre nom, votre signature et votre numéro de carte, ainsi que le logo applicable. Le titulaire de la carte doit être le locataire et être présent lors de la prise en charge du véhicule.

Avis n'accepte pas les cartes bancaires libellées au titulaire de la carte, et n'accepte pas les cartes prépayées ou les cartes à valeur stockée rechargeables, les cartes d'argent de voyage et les cartes EFTPOS. Avis n'accepte pas non plus les cartes présentées sur les téléphones et les montres et ne permet pas les modes de paiement sans contact comme payWave.

À la fin de la location, certaines succursales Avis accepteront une carte prépayée ou une carte à valeur stockée rechargeable comme mode de paiement final.

Remarque : Les frais de transaction par carte de crédit ou de débit sont de 2,53 % pour Visa et MasterCard et de 3,57 % pour American Express (incluant la TPS) au moment de la prise en charge.

Avis Nouvelle-Zélande peut exiger d'un client louant un véhicule qu'il remplisse un formulaire de Conditions requises pour louer un véhicule et de fournir des pièces d’identité supplémentaires si c’est jugé nécessaire ou approprié ou conformément à la loi en vigueur. Veuillez consulter la Politique de Conditions requises pour louer un véhicule.

Veuillez consulter les Politiques sur les cartes de crédit

Le conducteur doit (i) détenir un permis de conduire complet, valide et approprié lorsqu’il le conduit (et non un permis d’apprenti, provisoire ou rose); et (ii) avoir un permis de conduire international (PPI) ou une traduction officielle (si le permis n’est pas en alphabet romain).

Les permis de conduire roses de la Nouvelle-Zélande indiqueront les mots « Limited », « Alcohol Interlock » ou « Zero Alcohol Limit ». Avis ne louera pas aux clients qui ont un permis de conduire rose.
Un permis de conduire international n’est pas un document autonome et il doit être transporté avec votre permis de conduire national valide afin de le valider.

Le permis de conduire numérique n’est pas accepté en Australie. Vous devez présenter un permis de conduire physique (plastique).

Les permis de conduire chinois sont acceptables tant qu'ils sont accompagnés d'une traduction intégrale en anglais d'un traducteur agréé. Cela comprend également une traduction notariée faite en Chine.

Informations non disponibles à l'heure actuelle, veuillez vérifier au moment de la location.

Informations non disponibles à l'heure actuelle, veuillez vérifier au moment de la location.

L'assurance responsabilité civile est conforme aux lois sur les assurances du pays.  Le client peut demander des informations supplémentaires sur les avantages, les conditions et l'acceptation au moment de la location.

Remarque : Certains émetteurs de cartes de crédit offrent une couverture, sous réserve de certaines restrictions, à titre d’avantage pour avoir loué leur véhicule.  On conseille au client de communiquer avec l’émetteur de la carte avant la location.  Toute renonciation doit être mentionnée directement à l’arrivée, en même temps que la location.

All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee.

For further information, view our Additional Driver policy here.

Extensions or late returns result in additional charges.

The minimum age to rent a vehicle is 21 years of age. A Young Driver Surcharge may apply.

You may cancel your booking at any time by calling reservations or managing your booking online.

For Pay Now reservations, depending on when you cancel, you will be charged a cancellation or no-show fee.

• If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $86.25 NZD.
• If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $172.50 NZD.
• If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
• If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
• Amounts indicated above are inclusive of GST.
• For 'Pay at Counter' reservations, no cancellation and or no show fee applies

Estimated Total includes base rate, taxes (GST) and surcharges. If a discount coupon has been used on your reservation the discounted value will also be calculated in the Estimated Total. Optional insurance coverages, GPS, Child Safety Seats, and one-way fees will also be calculated in the total, where applicable. Items such as credit/debit card transaction fees and petrol are not included in the Estimated Total.

To ensure a seamless start to your journey, our vehicles are rented with a full tank of fuel. It would be appreciated if the vehicle was also returned with a full tank, however if this is not possible, a refuelling charge will be applicable. The option of pre-paid fuel is on offer at select locations and the exact rate of the refuelling charge will be available upon vehicle collection. Electric Vehicles must be returned with at least 77% charge, or you'll incur a recharge fee. 

• You may change your booking (whether a Pay Now or Pay at Counter booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
• For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the New Zealand Consumer Law.
• Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.

Customers travelling between the North and South Islands are permitted to take Avis rental vehicles on the Inter-Island ferries across Cook Strait.

• It is the customer's responsibility to book vehicle and passenger ferry tickets
• A minimum hire period may apply
• Rental can start and finish at any Avis location in NZ (subject to vehicle availability)

We recommend that our customers book the ferry crossing at their earliest convenience to secure the desired crossing date.

Further information and details may be found here.

At the start of your rental, a pre-authorisation will be placed on your credit/debit card for the total estimated rental charges.
A pre-authorisation holds an amount of money on your credit/debit card. Once a pre-authorisation has been held, you will not be able to use that money. You must have sufficient funds to cover the total estimated rental charges and the card be in your name.
At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Avis will not be held responsible for any overdraft fees.
Customers who prepay or who use the Pay Now option, an additional pre-authorisation of up to $200 at time of pick up will apply.

The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1993.

The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s), the amount of time you rent for and the type of vehicle you request.

During the year, Avis offer discounted relocation rates. Relocation rates can range from $1.00 to $30.00 NZD per day.
While Avis will endeavour to provide you the vehicle group selected, you may be required to drive another vehicle due to operational requirements.
Changes to returning the vehicle to a different location other than what you select will result in the reservation being recalculated at the prevailing daily rate which will be significantly higher than the advertised price. 
Any applicable one way fee or other charges will apply.

Unless stated otherwise, the price also includes all costs you must pay - for example, GST and any Airport or Wharf fees.

Avis New Zealand may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here.  https://www.avis.co.nz/en/rental-qualification-policy

View the Avis Rental terms and conditions.

Vehicles are not permitted to leave New Zealand.