Loss Damage Waiver (LDW) is Optional for all vehicles *except on group G (Luxury SUV), group K (Full-size Pickup Truck Ext Cab), group L (Premium Elite SUV), and group M (Intermediate Van).

*Exception: LDW is MANDATORY on group G (Luxury SUV), group K (Full-size Pickup Truck Ext Cab), group L (Premium Elite SUV), and group M (Intermediate Van) unless the customer can provide written proof of the coverage presented at the counter at the time of rental (see below for additional details**.)  Deductible on these car groups ranges between 800.00 USD to 1500.00 USD.

All other vehicles purchase of LDW reduces liability to zero in the event of an accident, fire or theft to the Avis vehicle provided customer complies with the terms and conditions of the agreement. Theft Protection (TP) is included in the LDW.

If LDW is declined, and the rental incurs a loss due to damage or theft, the renter may be liable for up to the full replacement value of the vehicle.

**NOTE: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the credit card company before the rental and MUST get written proof on official letterhead noting that they will specifically extend LDW coverage. This letter MUST be presented at the counter at the time of rental.  Waivers must be discussed directly with the agent at the location upon arrival.

Thefts that occur due to customer negligence (not locking vehicle or securing keys) is not covered.  If additional protection coverage is required to reduce/remove the insurance excess, inquire at the Avis desk when you collect your car.  In all cases, customers must present a police report and describe exactly how the event occurred, in any incidents to receive coverage. If not, the coverage will be inactive and the customer will have to pay the total damages. Damage shown in the unit must match what was described in the record.

Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.

Counter Sale Only -  Check at counter for pricing, availability and details.

Loss of Use -  Covers the time the vehicle is being repaired when the location can not rent out the vehicle. The customer must check with the counter on pricing and for additional details at time of checkout.

Super Coverages - Not available.

Partial Damage Waiver (PDW) - offered at the rental counter with a deductible. The customer must check with the counter on pricing and for additional details at time of checkout.
Windshield and Tire Damage Waiver (WDW) - Covers the tires and the front windshield of the rental vehicle.  This protection has no deductible.  The customer must request conditions, rates and acceptance at the time of checkout. .
Theft Protection (TP) is not available.

Avis Dominican Republic accepts Avis Charge Cards, American Express, Carte Blanche, Diners Club, Discover Card, Mastercard, Visa.  An additional charge card hold will apply.  The location will take 200.0 USD minimum as estimated rental charges as a Guarantee or Hold, depending on the type of vehicle and days rented.  If the customer declines LDW, we hold an additional 800 USD for economy through compact size SUV or an additional 1,500 USD for all other car groups.  Note: Credit Cards without raised numbers are not accepted in the Dominican Republic without purchasing LDW - Loss Damage Waiver. See LDW coverage information for more details.

Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advsied to contact the card issuer before the rental and get written proof of the coverage to be presented at the counter at the time of rental on special category car group, as pickups, luxury, premium SUV, specialty and minivan. Any waiver must be discussed directly with the location upon arrival. NOTE: Written proof should be obtained from the credit card company on official letterhead noting they will specifically extend LDW coverage.

Debit cards are accepted, provided the customer purchases the Lost Damage Waiver (LDW).

A valid driver's license from country of residence is required.  Foreign renters must also present their valid passport in the driver's name.  International driving permit (IDP) is required only for countries with non-Roman alphabet to serve as a translation.

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Reservations are honored:

• for 8 hours in Low Season (April 1st to July 14 and September 1st to November 19)
• for 6 hours in Medium Season (July15 to August 31 and November 20 to December 15)
• for 2 hours in High Pick Season (December 16 to March 31)

In case of delay, customer must call the station and advise of the new
approximate arrival time to retain the reservation.

At this location the minimum age is 25 for all car groups.  Maximum age is 70 for all car groups. Underage fee will apply for drivers 21-24 years of age.  Cost: 5.00 USD per day, taxable.

NOTE: The minimum age for car groups G, L, H, X, M, E, N and K is 25 for all renters, even with a travel voucher.

The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices.

Customers with disabilities

I have a disability, do you offer adapted vehicles?
No, regrettably, we do not currently offer specially adapted vehicles at this time.
I have a disability, do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time.

Popular optional extras to rent

I have small children, do you offer child seats?
Yes, we offer baby seats, infant seats and boosters seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In the Netherlands, all children must normally use a child car seat until they are 135cm tall. Find out more: www.anwb.nl.

How much are your child seats?
The fee for renting a seat will depend on where you are renting but you can expect it to cost between 30 Euro and 78 Euro per rental.
If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between 100 Euro and 300 Euro on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I'm not familiar with the area can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS will depend on where you are renting but you can expect it to cost between 16 Euro and 20 Euro a day. If you rent the vehicle for more than 12 days, you will only be charged for a maximum of 12 days and get to use the GPS for the duration of your rental, up to 30 days.
If the GPS is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between 100 Euro and 300 Euroon top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. If you plan to travel outside the Netherlands, you should check to see whether you can use our GPS as it will give you speed information.
Do you offer an audio tour guide service on your GPS?
No, unfortunately we do not offer an audio tour guide service at this time.

I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer Mobile Wi-Fi devices. We provide this service on behalf of a third party so you will need to read and agree to separate terms and conditions with them. We will give you these terms and conditions at the rental location.
Please note: In many countries, including the Netherlands, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you are driving in.
How much does Mobile Wi-Fi cost?
The fee for hiring mobile Wi-Fi is 10.00 Euro a day.
If the mobile Wi-Fi device is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost 123 Euro on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
If the sim card or any mobile Wi-Fi accessories are damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost from 5 EUR to 15 EUR by equipment on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I'm intending to drive along toll roads do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.

Winter equipment to rent

I'm concerned about the road conditions, do you offer all-weather tyres?
We can supply all-weather tyres for a fee. This will depend on where you are renting but you can expect it to be between 25 Euro and 30 Euro a day. If you rent the vehicle for more than 13 days, you will only be charged for a maximum of 13 days and get to use the all-weather tyres for the duration of your rental, up to 30 days.
Please give us at least 72 hours notice if your rental does not automatically include all-weather tyres and you want to hire them.

I am going skiing, do you offer snow chains?
Yes, from some rental stations you can rent snow chains in case you want to drive to a country or region where this is required. The fee for snow chains depends on where you are renting but you can expect it to be between 30 Euro and 36 Euro per rental.
If any snow chain is damaged, lost or stolen, you will have to pay for a replacement pair. This is likely to cost between 50 Euro and 200 Euro on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
We can not fit snow chains for you, and we can not arrange for them to be fitted. Not sure if you need snow chains? Please ask a member of our team.

I have brought my own skis with me, do you rent ski racks?
Yes, some rental locations offer ski racks and ski boxes. You can expect to pay between 12 Euro and 30 Euro a day to rent a Ski Rack or Ski Box from us.
Ski racks can't be fitted to all our vehicles, so you may need to upgrade if you need one. This may increase the price of the vehicle and any excess you have to pay.
Please give us at least 72 hours notice if you want to hire a ski rack. 
I've left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.
I'm moving items, do you rent blankets?
No, unfortunately we do not offer blankets at this time.
I'm moving items, do you rent trolleys?
No, unfortunately we do not offer trolleys at this time.

Optional extras available to buy

I've left my USB charger behind, do you sell them?
Yes, you can buy a USB Charger for 10 Euro, but they are only available from selected rental locations.
I've left my mobile charger behind, do you sell them?
Yes, you can buy a Mobile Charger for 10 Euro with universal wall plug dual USB port and retractable iPhone 4 adaptor, but they are only available from selected rental locations.
I want to charge my device in the car, do you sell car chargers?
Yes, you can buy a Universal Car Charger for 10 Euro, but they are only available from selected rental locations.
I've left my iPhone 5 cable behind, do you sell them?
Yes, you can buy an iPhone 5 cable for 10 Euro, but they are only available from selected rental locations.

Cars can be returned to other Avis locations within the same cities.  One-way fees may apply.  Vehicles are not available for one way rentals outside this country.