La souscription de l'assurance collision sans franchise (ACF) est facultative (assujettie aux taxes)
Suivant la catégorie du véhicule loué, le client assume la responsabilité d'un montant de la valeur du véhicule si aucune assurance collision sans franchise (ACF) n'est souscrite.  L'achat de l'ACF réduit la responsabilité de 1 200 BRD à 1 400 BRD, en fonction du véhicule loué.

La protection contre le vol (PV) n'est pas offerte.

Remarque :  Si vous avez besoin d¿une assurance complémentaire, vous pouvez vous la procurer localement pour réduire ou supprimer la franchise.  Renseignez-vous au comptoir de location Avis lorsque vous prendrez possession de votre voiture.

Les couvertures d'assurance globale sont toujours susceptibles de changer. Veuillez vérifier au moment de la location.

Avis Brunei accepts Avis Charge Cards, American Express, Diners Club, Mastercard, Visa.

Debit cards are not accepted.

At the time of rentals, the driver must present a valid drivers license in the drivers name from their country of residence.  Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license..

Personal Accident Insurance (PAI) Cost is BRD 6.00 per day.

Details available at time of rental.

Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

We have temporarily pulled out the staff based in the Airport station until 31 March 2020. But we will meet all flights for confirmed reservations. While our 3 other locations are in operation at normal office hours. Please contact us at +673 8760642 after office hours, on Sunday and Public Holidays.

Customers with disabilitiesI have a disability, do you offer adapted vehicles?
No, regrettably, we do not currently offer specially adapted vehicles at this time.
I have a disability, do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time
Popular optional extras to rent

I have small children, do you offer child seats?
Yes, we offer baby, infant, child and boostersseats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.  A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In France, all children must normally use a child car seat until they are 10 years old.  Find out more: https://www.service-public.fr/particuliers/vosdroits/F628.
How much are your child seats?
The fee for renting a seat will depend on the kind of seat and on where you’re renting but you can expect it to cost between 5 EUR and 12 EUR a day. If you rent the vehicle for more than 7 days, you’ll only be charged for a maximum of 7 days and get to use the seat for the duration of your rental, up to 30 days.
If the seat is damaged, lost or stolen, you will have to pay for a replacement. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I am not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS will depend on the renting location - please see our tariff conditions.If the GPS is damaged, lost or stolen, you will have to pay for a replacement. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. It is illegal in France. If you rent a GPS from us, it won't give you speed camera information.
Do you offer an audio tour guide service on your GPS?
No, unfortunately we do not offer an audio tour guide service at this time.
I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer Mobile Wi-Fi devices. We provide this service on behalf of a third party so you will need to read and agree to separate terms and conditions with them. We'll give you these terms and conditions at the rental location.
Please note: In many countries, including France, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you're driving in.
How much does Mobile Wi-Fi cost?
The fee for hiring mobile Wi-Fi will depend on where you are renting but you can expect it to be 10 EUR a day.
If the mobile Wi-Fi device is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost around 123 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
If the sim card or any mobile Wi-Fi accessories are damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost from 5 EUR to 15 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I am intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.

Winter equipment to rent

I am concerned about the road conditions, do you offer all-weather tyres?
Yes, if the rental location you’re hiring from is in an area where it is illegal to drive without all-weather tyres at certain times of year, the vehicle will automatically be supplied with them and the fee will be included in your rental fee or contract.
You can also opt to book a vehicle equipped with all-weather tyres, and the fee will be included in your rental fee or contract.
Not sure if you need all-weather tyres? Please ask a member of our team.

I am going skiing, do you offer snow chains?
Yes. In most French mountainous municipalities (Alps, Corsica, Central mountain, Jura Mountains, Pyrenees, Vosges Mountains), it is mandatory in winter, by virtue of the Mountain law, to have snow chains in the boot of the vehicle, or to drive a vehicle fitted with winter tires. If your rental location is in a department where the Mountain law applies, the vehicle will be automatically equipped with it, and the price of your rental will automatically be increased with the cost of the corresponding option. If you decide not to subscribe to such option, and upon return of the vehicle we find that the snow chains have been used, you will be charged the corresponding price.

You can also opt to book a category of vehicle fitted with winter tires.

Snow chains may also be available in some other rental locations, please check with the rental location. The price of snow chains appears in our Tariff conditions.. If any snow chain is damaged, lost or stolen, you’ll have to pay for a replacement pair. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

We can not fit snow chains for you, and we can not arrange for them to be fitted.

Not sure if you need snow chains? Please ask a member of our team.

I have brought my own skis with me, do you rent ski racks?
Yes, some rental locations offer ski racks.  You can expect to pay 8 EUR a day to rent a Ski Rack from us. If you rent the vehicle for more than 7 days, you will only be charged for a maximum of 7 days and get to use the ski rack for the duration of your rental, up to 30 days.
Ski racks can not be fitted to all our vehicles, so you may need to upgrade if you need one. This may increase the price of the vehicle and any excess you have to pay.
If the ski rack is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost 50 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please give us at least 24 hours notice if you want to hire a ski rack.

I have left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.
I am moving items, do you rent blankets?
No, unfortunately we do not offer blankets at this time.
I am moving items, do you rent trolleys?
No, unfortunately we do not offer trolleys at this time.

Optional extras available to buy

I have left my USB charger behind do you sell them?
No, unfortunately we do not sell USB chargers at this time.
I have left my mobile charger behind, do you sell them?
No, unfortunately we do not sell mobile chargers at this time.
I want to charge my device in the car, do you sell car chargers?
No, unfortunately we do not sell car chargers at this time.
I have left my iPhone 5 cable behind, do you sell them?
No, unfortunately we do not sell iPhone 5 cables at this time.

What countries am I allowed to take the vehicle to?

You are covered by third party liability insurance only when you use the vehicle in the country listed on the insurance green card.
Your additional coverages only apply when you use the vehicle in the following countries: Andorra, Austria, Belgium, Denmark, Finland, Metropolitan France, Monaco, Northern Ireland, Germany, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain (continental), Sweden, Switzerland (exception for vans), United Kingdom.

Can I buy a product to allow me to drive in other countries?

No, regrettably, we do not offer any products which enable you to drive in other countries.

Full Value voucher rentals are accepted.

Fixed Value voucher rentals require the renter to present an Avis-honored charge card or be cash qualified.