Collision Damage Waiver (CDW) is Mandatory (included in the rates).
Customer is liable to an amount ranging from ZAR 16,700.00 to ZAR 66,000.00 depending on car group rented.
Note: No coverage is available for loss or damage from civil unrest, or due to any breach of terms and conditions stated on rental agreement.  A fee of ZAR 415.00 will be charged, over and above the damage repair cost or applicable excess, as an accident handling administration fee.  In the event of a traffic fine, a fee of ZAR 325.00 will be charged, over and above the traffic fine.

Theft Protection (TP) is Mandatory (included in the rates).
Customer is liable to an amount ranging from ZAR 16,700.00 to ZAR 66,000.00 depending on car group rented. 

Windscreen Tire Damage Waiver (WTDW) is optionalThis product is available at the point of rental check-out.  This cover includes all the glass and tyres including hubcaps, metal rims and alloy mags on the vehicle.  Car groups A,B,C,D,E,P ZAR 77.25 per day (incl tax), Car groups F - O ZAR 87.25 per day (incl tax).  Loss of tyres, rims or hubcaps are not covered under WTTDW but will fall under Theft Loss Waiver.  No liability charges apply when WTTDW is taken.  In addition, in the event of Third Party Damage, the customer's liability will be zero. However, if this is declined the maximum liability amount for tyres and glass will be ZAR 15000.00 and for Third Party Damage is ZAR 15000.00.

Note: If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess.  Just ask at the Avis rental desk when you collect your car.

Global insurance coverages are always subject to change. Please verify at time of rental.

Avis accepts Avis Charge Cards, American Express, Diners Club, Mastercard, Visa.

Car Groups F, G, H, I, J, K, L, N and O:
All customers (domestic and inbound), renting a Groups F, G, H, I, J, K, L, N and O , must present an additional Credit Card at check out. This second card must be a Credit Card. Preferred renters are not exempt from this rule. If a second credit card cannot be presented, the rental cannot take place.

Additional Charge Card Hold:  The card must display a Mastercard or Visa logo.  The numbers must be raised on the card with the words Credit Card reflected on the back or front of the card.  The estimated authorisation amount will be held on the account for the duration of the rental and charged on termination. The applicable charge card hold will vary per customer and is based on the estimated rental time and mileage (fuel, average mileage per day time rental days, insurance, one-way, plus any miscellaneous charges and fees).
Weekend rentals (Thursday anytime - Monday at 2359) will require an additional charge card hold / security deposit plus the standard additional charge card hold / security deposit . This will vary per customer and is based on the estimated rental time and mileage (fuel, average mileage per day time rental days, insurance, one-way, plus any miscellaneous charges and fees). 

Debit cards are not accepted.

At the time of rentals, the driver must present a valid drivers license in the drivers name from their country of residence.  Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license..

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

At this location the minimum age is 18 years for all car groups.  Young Driver Surcharge will apply for all drivers aged 25 and under.  A charge of ZAR 155.00 (incl. tax) per day. No maximum age limit however Super PAI is not available to persons over the age of 75.

Electric Vehicles

How much battery charge should I return an electric vehicle with?
You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at time of pick up.

What am I charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at time of pick up?

We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. The amounts charged are set below:

Can I pick up the vehicle from one rental location and return it to another?
Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another.

How much is the One Way fee?
The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between £20.00 and £70.00. If you want to pick up the vehicle in the UK Mainland and drop it off in another country, you can expect it to be between £700 and £4,000.

How do I get a One Way rental?
You can request a one-way rental when you book, or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.

How much will it cost if I did not request a One Way rental but return the vehicle to a different location?
You will be charged a one-way fee at the pay at location prices available on the day you return the vehicle.