All additional drivers must meet the same minimum age & drivers license requirements as the renter. Fee: TUL 62.00 per day.

Collision Damage Waiver (CDW)

Removes renters responsibility for damage of Avis vehicle. CDW is void if driver is intoxicated, if legal speed limits are violated or if police traffic accident report is not submitted.  

Theft Protection (TP) (taxable)
Removes renters responsibility for theft of all or part of the Avis vehicle. Police report is mandatory.

Collision Damage Waiver (CDW)
If Collison Damage Waiver is declined, the customer is responsible for the full value of the vehicle. The responsibility can be reduced to 55000.00 TUL for economic groups/ differs between 55000.00 TUL and 260000.00 TUL for remaining car groups by purchasing CDW.
Responsibility of damage may also be reduced to zero if renter also purchase SCDW together with the CDW and TP.

SUPER Collision Damage Waiver (Super CDW)
140.00 TUL per day for A, B, N, F car groups; 180.00 TUL per day for O, P car group, 230.00 TUL for D, J, H car groups, 290.00 TUL for G,C,L,I,M car groups; 360.00 TUL per day for E car group; 510.00 TUL per day for K car group; reduces excess to ZERO (prices excl VAT)

Theft Protection (TP)
If TP is declined, the customer is responsible for the full value of the vehicle. The responsibility can be reduced to 55000.00 TUL for economic groups/ differs between 55000.00 TUL and 260000.00 TUL for remaining car groups
If a theft protection is purchased, responsibility may also be reduced to zero if renter also purchase SCDW together with the CDW, TP and STP.

SUPER Theft Protection (STP)

110.00 TUL per day for A, B, N, F car groups; 140.00 TUL per day for O,P car group, 180.00 TUL for D, J, H car groups, 230.00 TUL for G,C,L,I,M car groups; 280.00 TUL for car group E; 410.00 TUL per day for K car group; reduces excess to ZERO (prices excl VAT)

Avis Turkey accepts all major credit cards. Debit cards and GEB Billing Credit Cards are not accepted.

Security Deposit (Compulsory) A security deposit is required at the start of a rental of 3000.00 TUL for A,B, N, F car groups, 3500.00 TUL for O, P car groups, 4000.00 TUL for H, D, J car groups, 5500 TUL for G,C,E,M,L car groups, 6000 TUL for I car group, 10000 TUL for K car group in credit cards.
The security deposit will be refunded to the renter following the end of the rental and safe return of the vehicle, confirmation that no traffic contraventions have been applied during the rental.
Security deposit may take up to 15 days to be refunded.

Debit cards are not accepted.

Renters and additional drivers must have held a full driving license for:

• A minimum of one year for A, B, N, F car groups,
• A minimum of two years for D, H, O, J, P, I car groups,
• A minimum of three years for G, C, E, K, L, M car groups.

Each driver must show photographic proof of identity or their passport at the start of the rental. All drivers must present a full and valid driving licence which has been held for at least 1 year. The licence must be valid for use in the renting country.
International customers must show their passport at the begining of their rental. Otherwise due to Turkish regulation and police restrictions car wouldnt be provided. If your licence is in non-roman alphabet you must provide an International Driving Licence.
International driving licence is required for non-Roman alphabet licence holders.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Do I need to bring proof of identification?
Yes, you must bring:

• the payment card that was used to make your booking. For some vehicles, two payment cards in your name will be required. One of these must be the payment card used to make your booking.
• photo ID featuring a recognisable photo taken in the last 10 years. We will accept your passport or driving licence if it contains a photo, a national identity card or any other form of government-issued identification.
• We do not accept digital documents, all documents must present physically.

You may also need to bring proof of where you live. This could include a recent utility bill or bank statement. If your driving licence shows your address, we will accept it as proof of your address.

Other requirements

Will I need to give a pre-authorisation or pay a security deposit?
Yes, you must give us a pre-authorisation on your payment card before we release the vehicle to you. A pre-authorisation holds money in your account.
If you wish to pay in cash, we will take a security deposit instead.
What do I need to do to give a pre-authorisation or security deposit?
You will need to give us a payment card in your own name that has enough money available on it.

How much is the pre-authorisation?

The amount of the pre-authorisation taken on pick-up of the rental vehicle is calculated as follows:
(The vehicle rental price* + EUR 200 (or if applicable, the equivalent amount in your local currency) MINUS (Any sum you have already paid when making a "Pay Now" booking)

* The "vehicle rental price" includes the vehicle rental cost and all optional extras you've requested, calculated at the start of the rental based on the intended length of the rental. For the avoidance of any doubt, any "Pay at Location" amount you owe in relation to the vehicle rental (including any optional extras) will be included as part of the pre-authorisation and will be charged to you at the end of the rental (using the card provided for the purposes of the pre-authorisation, unless agreed otherwise).

** If you buy our "Fuel Up Front" product, we will reduce the EUR 200 (or if applicable, the equivalent amount in your local currency) by the amount we charge you for the "Fuel Up Front" product

The EUR 200 (or if applicable, the equivalent amount in your local currency) is included as part of the pre-authorisation in case we have to charge you at the end of the rental for any of the following:
i. costs to refuel the vehicle (where relevant);
ii. additional rental charges in circumstances where you fail to return the vehicle or any optional extras at the end of the agreed rental period (or to the agreed return location);
iii. any additional charges or fines you incur relating to your use of the vehicle (which we have been notified of prior to you returning the vehicle, which will include, for example, charges relating to traffic violations); and/or
iv. costs incurred as a result of exceeding any relevant mileage restrictions.
Where the pre-authorisation we take does not cover the charges you incur, we will request you make a further payment for the additional amounts owed.

Do I need to bring proof of identification?
Yes, you must bring:

• the payment card that was used to make your booking. For some vehicles, two payment cards in your name will be required. One of these must be the payment card used to make your booking.
• photo ID featuring a recognisable photo taken in the last 10 years. We will accept your passport or driving licence if it contains a photo, a national identity card or any other form of government-issued identification.
• We do not accept digital documents, all documents must present physically.

You may also need to bring proof of where you live. This could include a recent utility bill or bank statement. If your driving licence shows your address, we will accept it as proof of your address.

Other requirements

Will I need to give a pre-authorisation or pay a security deposit?
Yes, you must give us a pre-authorisation on your payment card before we release the vehicle to you. A pre-authorisation holds money in your account.
If you wish to pay in cash, we will take a security deposit instead.
What do I need to do to give a pre-authorisation or security deposit?
You will need to give us a payment card in your own name that has enough money available on it.

How much is the pre-authorisation?

The amount of the pre-authorisation taken on pick-up of the rental vehicle is calculated as follows:
(The vehicle rental price* + EUR 200 (or if applicable, the equivalent amount in your local currency) MINUS (Any sum you have already paid when making a "Pay Now" booking)

* The "vehicle rental price" includes the vehicle rental cost and all optional extras you've requested, calculated at the start of the rental based on the intended length of the rental. For the avoidance of any doubt, any "Pay at Location" amount you owe in relation to the vehicle rental (including any optional extras) will be included as part of the pre-authorisation and will be charged to you at the end of the rental (using the card provided for the purposes of the pre-authorisation, unless agreed otherwise).

** If you buy our "Fuel Up Front" product, we will reduce the EUR 200 (or if applicable, the equivalent amount in your local currency) by the amount we charge you for the "Fuel Up Front" product

The EUR 200 (or if applicable, the equivalent amount in your local currency) is included as part of the pre-authorisation in case we have to charge you at the end of the rental for any of the following:
i. costs to refuel the vehicle (where relevant);
ii. additional rental charges in circumstances where you fail to return the vehicle or any optional extras at the end of the agreed rental period (or to the agreed return location);
iii. any additional charges or fines you incur relating to your use of the vehicle (which we have been notified of prior to you returning the vehicle, which will include, for example, charges relating to traffic violations); and/or
iv. costs incurred as a result of exceeding any relevant mileage restrictions.
Where the pre-authorisation we take does not cover the charges you incur, we will request you make a further payment for the additional amounts owed.

Can I let anyone else drive?
Yes, but only if we have approved them. You must not let anyone else drive the vehicle.
We charge a fee for every Additional Driver we allow to drive the vehicle. The price depends on the location you’re renting from, but you can expect it to be between 11.00 EUR and 13.80 EUR per day, per driver.
If you rent the vehicle for more than 7 days, you will only be charged for a maximum of 86,00 EUR and get cover for the duration of your rental, up to 28 days.
All additional drivers must meet our age, driving licence and ID requirements. Find out more: see the Age Information and Driving Licence and ID requirements sections of this document.
If any additional driver is outside of our age restrictions, we will also charge a driver surcharge. Find out more: see the Age Information section of this document.
Do you offer a meet and greet service?
Yes, in some of our airport and train station rental locations.
Can I pick up the vehicle outside your normal opening hours?
Yes, some rental locations offer an out of hour's pick-up service where you can collect the vehicle and any optional extras outside the rental location’s normal opening hours.
The out of hour's pick up fee is 35,00 EUR.
You must give us at least 24 hours notice to organise out of hour's pick-up. We may be able to provide the service at shorter notice, but you will need to check with the Reservations team.
My rental has a mileage allowance. I have driven more than the allowance, how much will I pay for excess mileage?
Many of our vehicles are provided with unlimited mileage. If a mileage allowance applies, it will be stated on your rental agreement and in your booking confirmation email. If you go over the mileage allowance, the price depends on the vehicle and location but you can expect it to costs between .50 EUR and 2 EUR for every kilometre you’ve driven over the allowance. Your excess mileage charge will be stated on your rental agreement.
Can I smoke in the vehicle?
No, you are not allowed to smoke in it. If we believe anyone has smoked in the vehicle during the rental period, a specialist cleaning charge will apply.
Find out more: see the Age Information and Driving Licence and ID requirements sections of this document.
Are there any roads or zones where I need to pay a fee before I can enter?
Yes, there are toll roads and toll bridges which require you to pay a fee if you wish to use them. If you do not pay these charges before you use such roads or bridges, you will incur a fee.

We recommend you check the Internet to find out about any restricted areas before you travel. Websites such as www.urbanaccessregulations.eu provide useful information. If the rental location is in or near a restricted area, we will tell you about it when you pick up the vehicle. We are unable to tell you about any other restricted areas.
I have been caught speeding, and didn't pay a parking charge, what will I have to pay?
You are responsible for all fines and charges issued as a result of you or your additional drivers using the vehicle. Fines and charges could include:

• All parking fines or charges
• Toll charges
• Towing charges
• Clamping costs
• Traffic fines or charges
• Speeding fines
• And any other charges or fines

If a fine or charge is sent to us because you haven’t paid a charge or complied with the law, we will take payment for:

• Our administration fee of 29.75 EUR for each fine or charge issued in any other country, which will be charged in the currency of the country where the fine occurred. You retain the right to prove that a loss or damage has not occurred or that the loss or damage occurred is considerably lower than the administration fee.
• Plus the fine or charge if we have to pay it

I have left the interior of the vehicle very dirty and made it smell. Will I be charged to clean it?
Yes, if the interior of the vehicle is especially muddy, dirty, stained or smelly, and our standard cleaning procedure will not fix it, you will be charged a Specialist Cleaning Charge of on a time and expenditure basis, at least 150 EUR. You retain the right to prove that a damage or loss has not occurred or the loss or damage occurred is considerably lower than the Specialist Cleaning Charge.

Roadside Assistance

What happens if I break down because of a mechanical failure?
All our vehicles are maintained to the manufacturer's standards, and they are roadworthy when you pick them up so mechanical failure in our vehicles is rare. So long as you are using the vehicle in a country we have agreed to, we provide roadside assistance or recovery free of charge. You can only use our roadside assistance provider to help you. You will find their contact details inside the vehicle.
What happens if I break down because of a non-mechanical failure or in another country?
You must tell us if you break down or have an accident. If you need roadside assistance, we will arrange this for you but you will have to pay for it. You will also be charged for any costs we incur getting the vehicle back on the road in the country of rental. This may include, but is not limited to:

• Towing call out fee and recovery costs up to a maximum of Euro 300 (unless there is need of a special towing rescue, repatriation, or breach of contract in which the maximum charge could be upadte to Euro 600.
• Repair costs
• Loss of use
• Repatriation costs
• Any costs to take you, and/or any of your passengers, to another location.
• Electrical Charge for EV Vehicles (Where the cable is in working order)

What products do you have to protect me if I break down because of a non-mechanical problem?
Roadside Assistance Plus provides roadside assistance if you break down as a result of:

• Flat batteries
• Flat tyres
• Keys locked in the vehicle
• Running out of fuel

Provided you are using the vehicle is a country we have agreed to. You will only need to pay for the costs of any additional items needed to get the vehicle back on the road like fuel or tyres.

How much does Roadside Assistance Plus cost?
The price will depend on where you’re renting but you can expect it to be between 7.00 EUR and 8.78 EUR a day. If y

Vouchers T/F/TE/FE/ACTO are accepted.