Henry Rohlsen Airport Car Rental (STX)

Cash Rentals are not accepted at this location.

Loss Damage Waiver (LDW) is optional (taxable).
Non-waivable excess renters 21-24 (if LDW is accepted): Car groups A, B, C, D, E, & N: USD$500.00; Groups F, G, H, I, J, L, M, O: USD$1,000.00. If LDW is not accepted, damage responsibility is full value of the car rented. Non-waivable excess renters 25 or older (if LDW is accepted): Group F, I: USD$500.00, Group O: USD 1000.00; All other car groups: No deductible. If LDW is not accepted, damage responsibility is full value of the car rented. Motor Liability Insurance: Public liability and property damage is included with the minimum liability limits required by law: Bodily injury/death per person: $10,000.00 USD; Bodily injury/death per accident $25,000.00 USD; Property Damage up to $10,000.00 USD.

Note: If you require additional insurance coverage, you may purchase locally to reduce/remove the insurance excess.  Just ask at the Avis rental desk when you collect your car.

Global insurance coverages are always subject to change.  Please verify at time of rental.

This country accepts Avis charge cards, American Express, Discover, MasterCard, Visa. Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival. 
Additional Charge Card Hold:

A Security Deposit hold for major credit cards and debit cards will be the estimated rental charges plus the following:
          • 300.00 USD for customers with a major credit card
          • 750.00 USD for customers with a debit card

Please be advised that debit card authorization holds take 7-10 business days to be released back into bank balances after the car has been returned less any incidental charges that could apply. Avis does not accept any kind of prepaid debit cards.

Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.

Debit cards are accepted with the following restrictions:

• Debit card is from a United States banking institution with a Visa or MasterCard logo.
• See Age Requirements for exceptions.
• The customer must purchase LDW and TPL.
• The customer must purchase the prepaid gas option. 
• A Security Deposit hold for debit cards will be the estimated rental charges plus 750.00 USD. Please be advised that debit card authorization holds take 7-10 business days to be released back into bank balances after the car has been returned less any incidental charges that could apply. Avis does not accept any kind of prepaid debit cards.

Valid driver's license from country of residence is required. U.S. Driver's license is accepted. International driving license is required only for countries with non-Roman alphabet. International driving license is a translation only.

Due to the legal requirements outlined in V.I. Code tit. 20, § 418 & 419, when renting vehicles in St. Thomas, customers are obligated to provide their own verifiable liability insurance upon pick-up. This insurance must be confirmed as transferrable to the US Virgin Island Territory. It is highly recommended for customers to check their personal insurance policy to ensure its applicability in this region.

The additional driver must meet the same restrictions as the primary driver. Additional Driver Fee $9.99 per day, per additional driver.

• A Frequent Traveler Program Surcharge or Excise Tax of $1.00/day to $1.50/day may be applied and will be assessed in connection with miles, points or credits earned pursuant to a rental.
• Extensions or late returns may result in additional charges.

Minimum Age: 21 years of age for all car groups, except car groups O and XL is 25 years old.
An underage fee of 25.00 USD per day will apply to renters 21-24 years of age.

If customer selects the Prepaid Fuel Option there is no credit for any unused fuel.
If customer does not accept the Prepaid Fuel Option then customer must return the car with a full tank.
If the tank is not full, Avis shall refuel the gas for customer at a refueling surcharge of 11.99 USD per gallon

Emergency Roadside Assistance (ERA / RSN): All reservations will be automatically enrolled into the Emergency Roadside Assistance Program which would include the following services in case of emergency; tire Change Service, Battery Jump Service, Out of Gas Service (and gas), and finally keys, broken, lost, stolen, or locked keys will be replaced at no charge.
Customer must disenroll at the time of car pickup.

Cars can be returned to other Avis locations on this island. Cars can be ferried to St. John from St. Thomas, however the following conditions apply: Damage to the car while traveling on the ferry will not be covered by LDW and no roadside assistance is available on St. John.  If the car breaks down, the customer is responsible for returning the car to St. Thomas.  

Vehicles are not available for one way rentals outside this country. 

Personal Effects Protection (PEP) is available and an optional purchase at the counter.
PEP protects your personal belongings in case of theft from the rental vehicle. This coverage replaces stolen personal property from the vehicle, including luggage, clothes, and toiletries, up to 500.00 USD per person, with a 50.00 USD deductible and a maximum payout of 1500.00 USD per incident. Signs of forced entry must be clearly documented in a VI Police Report, and high-value items are not covered.

Avis and Avis-honored vouchers are accepted as payment only. Renters must also present an Avis-honored credit card. An additional prepayment to cover additional charges will be required if voucher does not match total estimated rental charges.