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Terms & Conditions

Optional Coverages

Collision Damage Waiver (CDW) is Optional/Theft Protection (TP) is Optional
Customer is liable for full value of vehicle if Collision Damage Waiver (CDW)/Theft Protection (TP) is not taken.  Purchase of CDW/TP reduces liability to an amount of 1000.00 EUR to 2000.00 EUR depening on the vehicle rented in the event of an accident or theft of the Avis vehicle. Tires are not covered.

Note: If the customer does not accept CDW & TP, Avis will reserve the full vehicle value plus rental charges on the renters credit card.
If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess.  Just ask at the Avis rental desk when you collect your car.

Global insurance coverages are always subject to change. Please verify at time of rental.


Credit Card Policies

The following credit cars are accepted: American Express, Visa, Mastercard and AVIS charge cards.
For car groups J, L, M, N customer must have 2 credit cards from different service provider. With Avis charge card (name related and authorized representative card) two credit card requirement does not apply. Renter or driver must have held driver's licence for a minimum of one year for all car groups. In addition to driver's license customer has to be able to provide additional identification document (such as passport, ID-card)

Pre-authorization
At the beginning of the rental a pre-authorization/security deposit will be taken from your credit card and the amount will be set based on the following:

  • Estimated price of total rental together with additional services requested
  • Type of coverages purchased and the excess amount
  • Prepaid fuel service
  • Fixed value voucher will reduce the amount correspondingly based on the prepaid amount on voucher


Debit Card Policies

Debit cards are not accepted.


Drivers License

International driver's licence is required for licences in non-Latin alphabet and for countries that have not joined the convention on road traffic at Vienna on 8 November 1968.
Renter or driver must have held driver's licence for a minimum of one year for all car groups. In addition to driver's license customer has to be able to provide additional identification document (such as passport, ID-card)

Chinese, Taiwan and Hong Kong driver's license are not valid in Estonia.

An International Driving Permit (IDP) serves only as a translation of a driver's existing license, and by itself is not acceptable for vehicle rental.


Public Liability and Property Damage

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Additional Fees

Out of office service fee applies 6:15 PM - 8:15 AM 32.00 EUR per pick-up/drop-off.

Tallinn Port office delivery and collection fee 40.00 EUR per pick-up/drop-off.

Tallinn Hotels delivery and collection fee 40.00 EUR per pick-up/drop-off.

 


Age Requirements

Minimum age 21 years, exceptions:

Car groups A, B - minimum age 19

Car groups J, L, M, N, O, P - minimum age 25

Young Driver Fee will apply to drivers under the age of 25.  The Young Driver fee is EUR 10.00 per day per driver, maximum 10 day chargre.  EUR 10.00 per day per driver, maximum 10 day charge.

 


Fuel Policy

All hired cars are given to the customer with a full tank of fuel. In case of returning the car without a full tank of fuel refuelling will be charged for 2.90 EUR per litre.
Fuel up front service (prepaid fuel) can be purchased at the counter with regular fuel station prices.


Travel Into Other Countries

Cross boarder rentals outside from Baltics (Estonia, Latvia, Lithuania) is not allowed.
Driving the vehicle outside of the Baltic States is available on a request basis only. We do not permit our vehicles to travel to the following counties: Belarus, Ukraine, Russia and Commonwealth of Independent States CIS. Cross Border charge of EUR 0.19 per kilometer is applied for driving outside of The Baltic States