No.  Minimum liability insurance coverage is included in all rates at no additional charge at all locations in Canada.

The liability limit for locations in Canada is 200,000.00 CAD Public Liability & Property Damage coverage per accident.

All vehicles are not to be driven on unpaved roads. (gravel, dirt, etc...)

Note: Liability insurance limits are subject to change by provincial law.

Customers may inquire for additional information at time of rental.

Acceptance of the Loss Damage Waiver (LDW) reduces the renters and authorized additional drivers financial responsibility to between 250.00 CAD and 2500.00 CAD depending on car group confirmed, if the car is damaged or stolen while under rental contract. Using the vehicle in violation of any of the use restrictions listed on the rental agreement could void LDW and leave the renter fully responsible for any damage to the vehicle.

Partial Loss Damage Waiver (PDW) is available at certain rental locations to relieve the renter of the first $1,000 CAD of the loss of, or damage to, the Avis car.

All inquiries regarding PDW availability and cost should be referred to the rental location.

All Avis cars are not to be driven on unpaved roads (like gravel, dirt, etc.).

If LDW is not accepted, the customer is financially responsible for the full value of the car if:

• Accident damage
• Glass damage
• Vandalism
• Theft of the car
• Stolen items such as radio, battery, etc.

Global insurance coverages are always subject to change. Please verify at time of rental.

Avis accepts most major credit cards as credit identification at the time of rental.

Accepted credit card list: Avis Charge Card, American Express, AT&T Capital, Diner's Club, Diner's Club Int'l, Discover, JCB, MasterCard, and Visa.

Some locations may not accept each of the referenced cards.

At the time of rental, a hold of $750.00 CAD or estimated rental charges plus 20%, whichever is greater, is placed on the credit card.

Debit cards are not accepted at time of rental as credit identification, however, they can be used at time of return to pay for the rental. You must have a honored charge card to qualify for rental. .

At the time of rental, the driver must present a valid drivers license in the drivers name.  All customers must also present a second form of ID. Please refer to the Additional Information topic for details.
Canada licenses required by issuing province to rent a vehicle are:  Manitoba requires Class 5 Full (F), New Brunswick requires Class 7 (level 2 only) and Class 5, Ontario requires Class G & G2 and all other provinces require Class 5.

Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) in addition to their valid drivers license.

Personal Accident Insurance (PAI) and PAI-Plus are optional coverages the customer may purchase at the time of rental.

Personal Accident Insurance provides accidental death and medical expense benefits to the renter and all passengers in the Avis car.

Personal Accident Insurance Plus offers an Accidental Death and Dismemberment benefit.

PAI Plus offers an Accidental Death and Dismemberment Benefit of CAD 100,000 per accident for the renter and all passengers in the Avis vehicle.

Coverage for paralysis is CAD 100,000 for the renter and CAD 10,000 for each passenger.

PAI Plus also includes coverage for:

• Emergency transportation
• Emergency accommodations
• Road Hazard Service
• Towing
• Legal Defense
• Lost keys/remote
• Funeral Expenses

PAI Plus benefits described are payable in addition to any other insurance benefits.

There are limitations for this coverage.  For complete details & restrictions, the customer may inquire at the time of rental.

Note:  GST applies on PAI Plus in all provinces.

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Winter Tires are mandatory on certain roads or the renter/driver may be ticketed by RCMP.

QUEBEC -
It is mandatory that all vehicles registered in the province of Quebec be equipped with winter tires during the winter months of December through March. All rentals will be charged a daily Tire Management Fee up to 4.50 CAD per day for year-round tire maintenance.  The fee is subject to concession recovery fees, GST and QST.

ALL OTHER PROVINCES -
Winter tire equipped vehicles maybe available in the winter season for reservations at some locations. An additional fee up to 20.00 CAD per day will apply.  Fees vary by location and car group.

The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices.

Customers with disabilities

I have a disability, do you offer adapted vehicles?
No, regrettably, we do not currently offer specially adapted vehicles at this time.

I have a disability, do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time.

Popular optional extras to rent

I have small children, do you offer child seats?
Yes, we offer baby, child and booster seats.  A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. A child seat is typically suitable for a child aged 1 to 4 years old and weighing between 9 and 18 kilos. A booster seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.

Please note: In Denmark, all children must use a child car seat until they¿re more than 135 cm tall according to Danish law.

How much are your child seats?
The fee for renting a seat will depend on where and what seat you are renting but you can expect it to cost between 100 DKK and 250 DKK for the duration of your rental, up to 30 days.
 
If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between 100 DKK and 500 DKK on top of the hire fee.  If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

I am not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, we offer a couple of products which provide satellite navigation systems.
GPS Device - the fee for renting a GPS is approx.. 125DKK a day. If you rent the vehicle for more than 8 days, you¿ll only be charged for a maximum of 8 days and get to use the GPS for the duration of your rental, up to 30 days. If the GPS is damaged, lost or stolen, you¿ll have to pay for a replacement. This is likely to cost between 1000 DKK and 2500 DKK on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. 

Travel Companion Tablet - This provides a GPS service as well as other useful features you may need when travelling. The fee for hiring Travel Companion Tablet is 200 DKK a day. If you rent the vehicle for more than 10 days, you¿ll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 30 days. If the Travel Companion Tablet is damaged, lost or stolen, you¿ll have to pay for a replacement. This is likely to cost from 2300 DKK on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. 
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. If you plan to travel outside Denmark, you should check to see whether you can use our GPS as it will give you speed information.

Do you offer an audio tour guide service on your GPS?
No, unfortunately we do not offer an audio tour guide service at this time.

Do you offer a traffic alarm to assist me with traffic alerts? 
Yes, we offer a traffic alarm to help you to be alerted of traffic incidents, and helps you save time in traffic.

How much is the traffic alarm?
The fee for renting a traffic alarm will depend on where you are renting but you can expect it to cost between 60.00 DKK and 100.00 DKK per day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and you will get to use the traffic alarm for the duration of your rental, up to 30 days.
If the traffic alarm is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost 600.00 DKK on top of the hire fee.  If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

How much cost for a BroBizz?
The fee for the Brobizz device depends on where you are going, and size of the car but you can expect it to be between 540 DKK and 1440 DKK for a round trip.

If the device is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost around 500 DKK on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer a couple of products which provide access to the internet

Mobile Wi-Fi - At the main airport locations, we offer Mobile Wi-Fi devices (CPH & BLL). This provides 500MB data per day. We provide this service on behalf of a third party ¿ so you will need to read and agree to separate terms and conditions with them. We¿ll give you these terms and conditions at the rental location.

How much does Mobile Wi-Fi cost?
The fee for hiring mobile Wi-Fi will depend on where you are renting, but you can expect it to be 100 DKK a day.
If the mobile Wi-Fi device is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost from 500 DKK to 1500 DKK on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
If the sim card or any mobile Wi-Fi accessories are damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost from 500 DKK to 1500 DKK on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. 
How much does the Travel Companion Tablet cost?
This provides 1GB data per day, as well as other useful features you may need when travelling. The fee for hiring Travel Companion Tablet is 200 DKK a day. If you rent the vehicle for more than 10 days, you¿ll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 30 days.

If the Travel Companion Tablet is damaged, lost or stolen, you¿ll have to pay for a replacement. This is likely to cost from 2300 DKK on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. If any Travel Companion Tablet accessories are damaged, lost or stolen, you¿ll have to pay for a replacement. This is likely to cost from 17 to 85 DKK on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

Please note: In many countries, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you¿re driving in.

Winter equipment to rent

I am concerned about the road conditions, do you offer all-weather tyres?
Yes, we supply all-weather tyres for a fee. This will depend on where you are renting, but you can expect it to be approx. 50 DKK a day. If you rent the vehicle for more than 15 days, you will only be charged for a maximum of 15 days and get to use the all-weather tyres for the duration of your rental, up to 30 days.
If you plan travel to Sweden or Germany it is illegal to drive without all-weather tyres at certain times of year.

If any all-weather tyre is damaged, lost or stolen, you will have to pay for a replacement pair. You can expect this to range from around 2000 DKK to 16.000 DKK on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

Please give us at least 1 days notice if your rental does not automatically include all-weather tyres and you want to hire them. If you need them at shorter notice, please call the Reservations team.
 
Not sure if you need all-weather tyres? Please ask a member of our team.

I am going skiing, do you offer snow chains?
Snow chains are available in some rental locations. The fee for snow chains depends on where you are renting, but you can expect it to be between 150 DKK and 200 DKK duration of your rental.

If any snow chain is damaged, lost or stolen, you will have to pay for a replacement pair. This is likely to cost 500 DKK on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
 
We can not fit snow chains for you, and we can not arrange for them to be fitted.
Not sure if you need snow chains? Please ask a member of our team.

I am have brought my own skis with me, do you rent ski racks?
No, unfortunately we do not offer ski racks at this time.

I have left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.

I am moving items, do you rent blankets?
Yes from the Albertslund and Copenhagen DT location, the fee for a blanket is 65 DKK.
 
I am moving items, do you rent trolleys?
No, unfortunately we do not offer trolleys at this time.

Optional extras available to buy

I have left my USB charger behind, do you sell them?
No, unfortunately we do not sell USB chargers at this time.

I have left my mobile charger behind, do you sell them?
No, unfortunately we do not sell mobile chargers at this time.

I want to charge my device in the car, do you sell car chargers?
No, unfortunately we do not sell car chargers at this time.

I have left my iPhone 5 cable behind, do you sell them?
No, unfortunately we do not sell iPhone 5 cables at this time.

A customer renting a Luxury Car, Minivan, Full-Size Pickup, Full-Size SUV, Premium SUV, Standard SUV or any vehicle in the Specialty/Signature Series/Cool Car categories must be at least 25 years old.

• Exception: A customer with an acceptable corporate discount number can rent the above car classes at 21 years old without an underage fee.

For all other car classes, a customer presenting a major charge card must be at least 21 years old. An underage surcharge of $25.00 CAD per day will apply for renters 21-24 years old.

• Exception: A customer presenting a major charge card with an acceptable corporate discount number can rent at 21 years old without an underage fee. .

A customer presenting an Avis charge card, government-issued Visa/MasterCard or government travel/purchase orders can rent any car class at age 21 without an underage fee.

The vehicle must be returned with a full tank of gas or there will be a charge for refueling.

Most locations offer a prepaid gas option which you can accept at the rental location.

If the vehicle is driven less than 125 kilometers there may be an additional refueling fee, unless a gas receipt is presented at time of return. The customer can check at the time of rental for complete details.

Roadside SafetyNet

• Taxes not included in the Estimated Total and will be applied at the time of rental
• Roadside SafetyNet (RSN) service is available at all participating Avis locations in the U.S., Canada, Puerto Rico & U.S. Virgin Islands and New Zealand.
• The daily/weekly fee for the Avis Roadside SafetyNet Option is subject to change.
• RSN covers the cost for assistance with key replacement, lockouts, tire change service fee, jump starts and emergency fuel delivery (up to 3 gallons).
• Prohibited use of the vehicle will void this option.

Other Options

• Rental options not selected/offered on the avis.com website can not be modified online but have been calculated in the Estimated Total.
• Taxes not included in the Estimated Total and will be applied at the time of rental.
• Modifications to these rental options must be made by contacting customer service or can be made at the rental counter. 

Opt-in
Avis Mobile Notifications is a standard rated subscription alert service providing time-sensitive mobile alerts and MMS to customers that include updates to the customer's current and upcoming rentals, and information about claims or inquiries relating to past rentals. By providing your phone number you agree to receive text messages, including text messages sent by an automatic telephone dialing system ("ATDS"), from us and our service partners regarding your rental. Messaging frequency varies based on customer journey. We will not use an ATDS to send you texts for marketing purposes unless we receive your prior express written consent. You are not required to provide consent in order to purchase any of our goods or services.

Opt-out
To Opt-Out of marketing text messages text "STOP" from your mobile device in response to a marketing text message. You can also manage your preferences to receive marketing text messages by updating your Avis profile at Avis.com. Simply select "No" from the SMS Notifications option in the communication preference section of your profile.

Help
To get help, text "HELP" in response to a text message or email custserv@avis.com or call 1-800-352-7900.

Carriers Supported (U.S. only)
AT&T, Sprint, T-Mobile®, Verizon Wireless, Virgin Mobile USA, U.S. Cellular®, Metro PCS, ACS Wireless, All West Wireless, Bluegrass, Boost USA, Cambridge Telecom, Cellcom, Cellular South, Centennial, Cincinnati Bell, Cricket Communications, Cellular One of East Central Illinois, Appalachian Wireless, Farmer's Mutual Telephone Company, General Communications, Golden State Cellular, PC Management, Inland Cellular, Illinois Valley Cellular, Nex-Tech Wireless, Nucla-Naturita, nTelos, Revol, Silver Star PCS (Gold Star), Snake River PCS, South Central, Syringa, Thumb Cellular, UBET Wireless, Unicel, United Wireless, and West Central Wireless. 
*T-Mobile is not liable for delayed or undelivered messages

Carriers Supported (Canada only)
Aliant Mobility, Bell Mobility, Eastlink, Fido, Mobilicity, MTS, NorthernTel Mobility, Public Mobile, Rogers Wireless, SaskTel Mobility, Telébec Mobilité, TELUS Mobility, Vidéotron, Virgin Mobile Canada, WIND Mobile

Complete Terms and Conditions & Privacy Policy:

Warranty 
Avis will not be liable for any delays in the receipt of any SMS messages connected with our SMS Gateway. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.

Privacy 
We will only use your information to provide you the services you request and as set forth in our privacy notice which can be found at www.avis.com/privacy.

Fee
Avis does not charge a fee for text messaging service. Standard messaging and data rates may apply, we are not responsible for any charges from a person's service provider that may result from us providing this service. Avis assumes no responsibility for charges incurred by signing up for this text messaging service. Any text messaging fees that you incur will be billed on your individual mobile provider bill.

Towing is not permitted. Vehicles cannot be used to tow or push anything.  A trailer hitch cannot be installed on the vehicles.

Vehicles at this location can be driven throughout the Canadian Provinces with no restrictions. Based on availability; One-way rentals may be allowed to some Canadian cities. Vehicles at this location can be driven throughout the continental US with no restrictions. Based on availability; One-way rentals may be allowed to some US cities.

Vehicles at this location are not allowed to travel into Alaska. One-way rentals are also not permitted.

Vehicles at this location are not allowed to travel into Mexico. One-way rentals are also not permitted.