Downers Grove Car Rental

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Downers Grove (D1G)

Address:

1340 Ogden Ave,
Downers Grove, IL, Illinois, 60515, U S A

Phone:

(1) 630-852-3659

Location Type:

Corporate

Hours of Operation:

Sun 9:00 AM - 1:00 PM; Mon - Fri 8:00 AM - 6:00 PM; Sat 9:00 AM - 1:00 PM

Holiday Hours:

2024
MEMORIAL DAY   May  27  closed
INDEPENDENCE DY   July  4  closed
LABOR DAY   September  2  closed
THANKSGIVING   November  28  closed
BLACK FRIDAY   November  29  09:00AM - 01:00PM
CHRISTMAS EVE   December  24  09:00AM - 01:00PM
CHRISTMAS   December  25  closed
NEW YEARS EVE   December  31  09:00AM - 01:00PM

2025
NEW YEARS DAY   January  1  closed

Location Information
Preferred Service
Proceed to the Avis rental counter. Show your drivers license and identify yourself as a Preferred Renter to the Avis rental agent in order to receive your preprinted rental document and keys.
General Directions
Located 1-1/2 miles east of 355, 1/2 mile west of Main Street near Kentucky Fried Chicken restaurant.

Terms & Conditions

Optional Coverages

Acceptance of the Loss Damage Waiver (LDW) reduces the renters and authorized additional drivers financial responsibility to between 250.00 CAD and 2500.00 CAD depending on car group confirmed, if the car is damaged or stolen while under rental contract. Using the vehicle in violation of any of the use restrictions listed on the rental agreement could void LDW and leave the renter fully responsible for any damage to the vehicle.

Partial Loss Damage Waiver (PDW) is available at certain rental locations to relieve the renter of the first $1,000 CAD of the loss of, or damage to, the Avis car.

All inquiries regarding PDW availability and cost should be referred to the rental location.

All Avis cars are not to be driven on unpaved roads (like gravel, dirt, etc.).

If LDW is not accepted, the customer is financially responsible for the full value of:

  • Accident damage
  • Glass damage
  • Vandalism
  • Theft of the car
  • Stolen items such as radio, battery, etc.

Global insurance coverages are always subject to change. Please verify at time of rental.


Credit Card Policies

Avis accepts most major credit cards as credit identification at the time of rental.

Accepted credit card list: Avis Charge Card, American Express, AT&T Capital, Diner's Club, Diner's Club Int'l, Discover, JCB, MasterCard, and Visa.

Some locations may not accept each of the referenced cards.

At the time of rental, a hold of $750.00 CAD or estimated rental charges plus 20%, whichever is greater, is placed on the credit card.


Debit Card Policies

Debit cards are not accepted at time of rental as credit identification, however, they can be used at time of return to pay for the rental. You must have a honored charge card to qualify for rental. .


Drivers License

At the time of rental, the driver must present a valid drivers license in the drivers name.  All customers must also present a second form of ID. Please refer to the Additional Information topic for details.
Canada licenses required by issuing province to rent a vehicle are:  Manitoba requires Class 5 Full (F), New Brunswick requires Class 7 (level 2 only) and Class 5, Ontario requires Class G & G2 and all other provinces require Class 5.

Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) in addition to their valid drivers license.


Public Liability and Property Damage

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Age Requirements

How old do I need to be to drive a rental vehicle?
To drive our vehicles, you and all of your drivers need to be at least 21 years old and have held a full, valid driving licence for at least 1 year at the start of your rental. A higher minimum age limit may apply to certain vehicles.

How do I know if there are minimum age restrictions on my rental?
The minimum age is 25 for the intermediate group E and the premium group G. the minimum age is 30 for the luxury group L.

I'm under 25; do I need to pay a young driver surcharge?
If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost for this will depend on where you're picking the vehicle up from but you can expect it to be between 20 Euro and 24 Euro per day, for each driver.
If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days.

Are there any maximum age restrictions?
No, so long as you hold a full, valid driving licence for at least 1 year.

I'm over 80, do I need to provide extra information or pay a senior driver surcharge?
No, so long as you hold a full, valid driving licence for at least 1 year.


Additional Information

For vehicle Groups: F (Intermediate), G (Premium), H (Luxury), K (Convertible), P (Full Size Pickup), W (Standard), L (Full Size SUV), Z (Premium SUV) and all Group X (Specialty Vehicles).

At locations in Canada, you may be asked to provide an additional form of identification as a condition to rent a vehicle. Acceptable forms of additional identification are: 

  • Military ID
  • Certificate of Indian Status
  • Canadian passport
  • Canadian Permanent Resident Card
  • Foreign passport that meets the requirements
  • Nexus or Fast/Express card
  • Non-driver's license issued by a province or territory
  • ID card issued by the federal government, provincial or territorial government
  • Credit card (other than the one being used for payment of rental) in Customer's name

Age Requirements

Rather than requiring customers to be 25 to rent, Avis at this location now rents to customers between the ages of 21-24.  An underage surcharge may apply and will automatically be applied to the reservation.

Additionally, the following restrictions also will apply for renters between the ages of 21-24: Rentals of luxury cars, mini-vans, 12-passenger vans, specialty cars, and SUVs will not be permitted.

 

Government Minimum Age Policy

  • Minimum age 21 (no underage fee applies). 

Rental Options

The vehicle must be returned with a full tank of gas or there will be a charge for refueling.

Most locations offer a prepaid gas option which you can accept at the rental location.

If the vehicle is driven less than 125 kilometers there may be an additional refueling fee, unless a gas receipt is presented at time of return. The customer can check at the time of rental for complete details.


Travel Into Other Countries

What countries am I allowed to take the vehicle to? You are only allowed to use the vehicle in the following countries:

  • Andore
  • Austria
  • Belgium
  • Croatia
  • Czech Republic
  • Denmark
  • Germany
  • Finland
  • France (the European part),
  • Hungary
  • Republic of Ireland
  • Italy
  • Liechtenstein
  • Luxembourg
  • The Netherlands
  • Norway
  • Monaco
  • Poland
  • Portugal
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom

You are not allowed to use the vehicle in Corsica, the Italian Islands, Melilla, Ceuta, the Spanish Islands, Channels Islands or the Isle of Man.

Can I buy a product to allow me to drive in other countries?
No, regrettably, we do not offer any products which enable you to drive in other countries.


Towing

Towing is not permitted. Vehicles cannot be used to tow or push anything.  A trailer hitch cannot be installed on the vehicles.


Travel Into Other Countries

Vehicles at this location can be driven throughout the Canadian Provinces with no restrictions. Based on availability; One-way rentals may be allowed to some Canadian cities. Vehicles at this location can be driven throughout the continental US with no restrictions. Based on availability; One-way rentals may be allowed to some US cities.

Vehicles at this location are not allowed to travel into Alaska. One-way rentals are also not permitted.

Vehicles at this location are not allowed to travel into Mexico. One-way rentals are also not permitted.


e-Tolls

Please be aware of roads that maybe "cashless tolls" and drivers on these roads are not able to pay cash once they have entered these roads. You automatically opt into our e-Toll service program and will be charged $17.00 plus GST/HST per rental, plus incurred tolls at the maximum prevailing rates posted by the toll authority. The charges may take 4-8 weeks after the rental to be billed to your credit card/debit card on file